Best Practices for Mastering Dealership Inventory Management
As auto dealerships transition from pandemic-era constraints to a more balanced market, mastering dealership inventory management has become crucial. With inventories surging to pre-pandemic levels, dealerships face both challenges and opportunities. Understanding industry trends and leveraging advanced technologies can help dealerships optimize their operations effectively. Navigating the Current Inventory Surge Recent trends show a significant […]
The Importance of Data Security in Automotive Retail: Safeguarding Customer Information
The recent cyberattack on CDK Global, a leading provider of software services to thousands of car dealerships across the U.S., has been a stark reminder of the vulnerabilities in the automotive industry’s digital infrastructure. Nearly three weeks after the attack, many of CDK’s dealer clients were still grappling with system outages, severely impacting their ability […]
Driving Success: Harnessing the Power of Digital Retail in the Automotive Industry
The automotive industry is undergoing significant transformation, with digital retail playing a central role in this evolution. In 2023, 65% of U.S. vehicle buyers reported that they shop for vehicles partially or entirely online, according to S&P Global Mobility. This shift underscores the necessity for dealers and OEMs to adopt and optimize digital retail strategies […]
Selling Experiences, Not Just Cars: Building Brand Loyalty in Auto Retail
The automotive market is saturated with choices, where every dealership vies for the attention of discerning consumers. Success lies not only in selling cars but also in crafting memorable experiences that keep customers coming back for more. As highlighted in a Forbes article, 88% of customers surveyed in 2024 believe customer service is increasingly important. […]
AI and the Automotive Industry: A Glimpse into the Future
Artificial Intelligence (AI) has become a cornerstone in various industries, and its impact is particularly pronounced in the automotive sector. Forecasts indicate that AI’s penetration into the automotive sector is set to soar, projected to grow from $2.6 Billion in 2022 to $9.6 Billion by 2030, according to Market Research Future. The world is witnessing […]
Driving Customer Satisfaction: Automotive Data Integration
Customer satisfaction in the automotive industry has transcended its status as a mere buzzword to become a cornerstone of success. According to a recent article by Forbes, bad customer experiences could cost organizations a staggering $3.7 trillion annually. This eye-opening statistic underscores the critical need for companies to prioritize customer satisfaction at every touchpoint. The […]
Dura Software Bolsters Business-to-Business Offerings With Its 12th Acquisition
SAN ANTONIO, May 2, 2023 (Newswire.com) – Dura Software, a leading acquirer of hyper-niche software companies, has announced the acquisition of Oxlo Systems, a provider of automotive retail software solutions for original equipment manufacturers (OEMs), car dealerships, and dealer software providers. This marks the 12th acquisition for Dura Software and represents a significant milestone for the […]