Improving Performance Feedback Scores with Automotive Data Collection
Customer satisfaction has always been paramount in the automotive industry, yet the key to consistently enhancing customer experiences lies in collecting data and leveraging it effectively. To that end, support and sales engagement scores are integral to building trust as well as strengthening loyalty, reducing customer churn, and boosting revenue. Oxlo has the ability to […]
Measuring Customer Feedback at Your Car Dealership
Understanding what your customers truly think about their experiences at your dealership can make or break your reputation. Whether it’s gathering feedback on their satisfaction levels, expectations, or if they would recommend your dealership to others, your dealership’s service can benefit greatly from turning this data into actionable insights. Today, we’re discussing why measuring customer […]
The Future of Digital Transformation: How Oxlo Powers API Ecosystems, Cloud Solutions, and Real-Time Data Exchange
In today’s technology-driven world, businesses across industries are prioritizing digital transformation to stay competitive, agile, and innovative. From seamless API ecosystems and scalable cloud-based solutions to real-time data exchange, the demand for robust and adaptive tools is higher than ever. Companies are seeking ways to streamline operations, improve decision-making, and deliver superior customer experiences. Oxlo […]
The Importance of Data Security in Automotive Retail: Safeguarding Customer Information
The recent cyberattack on CDK Global, a leading provider of software services to thousands of car dealerships across the U.S., has been a stark reminder of the vulnerabilities in the automotive industry’s digital infrastructure. Nearly three weeks after the attack, many of CDK’s dealer clients were still grappling with system outages, severely impacting their ability […]
Dura Oxlo, LLC. Announces Groundbreaking ESPS Automation Project with Ford
Detroit, MI – July 10, 2024– Dura Oxlo, LLC., a leading provider of innovative technology solutions for the automotive industry, today announced a groundbreaking project to automate and streamline product development and plan management for Ford Protect Extended Service Business (ESB). This project represents the first step towards a significant leap forward in efficiency and […]
AI and the Automotive Industry: A Glimpse into the Future
Artificial Intelligence (AI) has become a cornerstone in various industries, and its impact is particularly pronounced in the automotive sector. Forecasts indicate that AI’s penetration into the automotive sector is set to soar, projected to grow from $2.6 Billion in 2022 to $9.6 Billion by 2030, according to Market Research Future. The world is witnessing […]
Driving Customer Satisfaction: Automotive Data Integration
Customer satisfaction in the automotive industry has transcended its status as a mere buzzword to become a cornerstone of success. According to a recent article by Forbes, bad customer experiences could cost organizations a staggering $3.7 trillion annually. This eye-opening statistic underscores the critical need for companies to prioritize customer satisfaction at every touchpoint. The […]
