Improving Performance Feedback Scores with Automotive Data Collection
Customer satisfaction has always been paramount in the automotive industry, yet the key to consistently enhancing customer experiences lies in collecting data and leveraging it effectively. To that end, support and sales engagement scores are integral to building trust as well as strengthening loyalty, reducing customer churn, and boosting revenue. Oxlo has the ability to […]
Measuring Customer Feedback at Your Car Dealership
Understanding what your customers truly think about their experiences at your dealership can make or break your reputation. Whether it’s gathering feedback on their satisfaction levels, expectations, or if they would recommend your dealership to others, your dealership’s service can benefit greatly from turning this data into actionable insights. Today, we’re discussing why measuring customer […]
